At superace1, we believe that gaming should always be fun, safe, and within your control. We are committed to providing every Filipino player with the tools, resources, and support needed to keep gaming a healthy form of entertainment — never a problem.
superace1 operates under PAGCOR's regulatory framework and takes responsible gaming seriously. Here's what we do to protect every player on our platform.
superace1 enforces a strict minimum age of 21 years for all players, in line with Philippine law and PAGCOR requirements. Every account undergoes identity verification to confirm age before any real-money gaming is permitted.
Players can set daily, weekly, or monthly deposit and loss limits directly from their superace1 account settings. Once a limit is set, it takes effect immediately and cannot be increased for 24 hours — giving you real control over your spending.
superace1 lets you set session time limits so you receive a reminder when you've been playing for a set period. Taking regular breaks is one of the most effective ways to keep gaming enjoyable and in perspective.
Our reality check feature sends you periodic on-screen notifications showing how long you've been playing and your net gaming activity during the session. It's a gentle nudge to pause, reflect, and decide whether to continue.
If you feel you need a break from gaming, superace1 offers self-exclusion options ranging from 30 days to permanent exclusion. During a self-exclusion period, your account is suspended and you will not receive any promotional communications.
Our customer support team is available around the clock to assist players who have concerns about their gaming behavior. All responsible gaming requests are handled with complete confidentiality and without judgment.
Self-exclusion is one of the most powerful responsible gaming tools available at superace1. If you feel that your gaming is no longer fun, or if it is causing stress, financial strain, or affecting your relationships with family and friends in Manila, Cebu, Davao, or anywhere in the Philippines — please use our self-exclusion feature without hesitation.
Self-exclusion at superace1 is straightforward, immediate, and completely confidential. You can choose the duration that works best for you, and during the exclusion period, superace1 will take all reasonable steps to prevent you from accessing your account or receiving marketing materials.
Follow these steps to activate self-exclusion on your superace1 account:
Log in to your superace1 account and navigate to Account Settings.
Select Responsible Gaming from the settings menu.
Choose Self-Exclusion and select your preferred duration: 30 days, 90 days, 6 months, 1 year, or permanent.
Confirm your selection. Your exclusion takes effect immediately and a confirmation email will be sent to your registered address.
If you need additional support, contact our team at [email protected] — we're here to help.
All of these tools are available free of charge to every registered superace1 player. You are always in control.
Set a maximum amount you can deposit per day, week, or month in Philippine Peso (PHP). Limits take effect immediately when reduced, and any increase requires a 24-hour cooling-off period before it applies.
Cap the amount you can lose within a set time period. Once your loss limit is reached, superace1 will automatically prevent further real-money wagering until the limit period resets.
Decide in advance how long each gaming session should last. When your session limit is reached, you will be logged out automatically and prompted to take a break before returning.
Take a short break from gaming without committing to full self-exclusion. Cool-off periods of 24 hours, 7 days, or 30 days are available and activate immediately upon request.
Receive on-screen reminders at intervals you choose — every 30, 60, or 90 minutes — showing your session duration and net gaming result, so you always have a clear picture of your activity.
Suspend your superace1 account for a chosen period ranging from 30 days to permanent exclusion. During exclusion, all marketing communications are stopped and account access is fully blocked.
Problem gambling can affect anyone, regardless of age, income, or background. It often develops gradually, and many players don't realize there's an issue until it has already caused significant harm. Knowing the warning signs is the first step toward getting help.
If you recognize any of the following signs in yourself or someone you know, we strongly encourage you to use superace1's responsible gaming tools or reach out to a professional support organization. There is no shame in asking for help — it is the responsible thing to do.
Spending more money on gambling than you can afford, or chasing losses by placing larger bets to try to win back what you've lost.
Spending increasing amounts of time gambling, or feeling restless and irritable when trying to cut down or stop.
Hiding your gambling activity from family members, friends, or colleagues, or lying about how much time or money you spend on gaming.
Neglecting work, school, family responsibilities, or personal relationships because of time or money spent on gambling.
Borrowing money, selling possessions, or using funds meant for essential expenses like rent, food, or bills to fund gambling activity.
Feeling anxious, depressed, or hopeless about your gambling, or using gambling as a way to escape stress, loneliness, or other emotional difficulties.
Ask yourself these questions honestly. If you answer "yes" to two or more, consider using superace1's responsible gaming tools or speaking with a support professional.
Have you ever gambled with money that was meant for essential expenses like rent, food, or utilities?
Have you tried to cut back on gambling but found it difficult or impossible to do so?
Do you find yourself thinking about gambling frequently, even when you're doing other things?
Have you ever chased losses — that is, continued gambling to try to win back money you've already lost?
Has gambling caused arguments or tension with family members, friends, or your partner?
Do you feel anxious, irritable, or low when you are not able to gamble?
Have you ever borrowed money or sold personal belongings to fund your gambling?
Under Philippine law and PAGCOR regulations, online gambling is strictly prohibited for persons under the age of 21. superace1 enforces this rule without exception. Every player who registers on the superace1 platform must verify their age and identity before they can deposit funds or play any real-money games.
If superace1 discovers that a player is under 21 years of age, the account will be immediately suspended, all funds will be returned, and the matter will be reported to the relevant authorities where required by law.
We also encourage parents and guardians to use parental control software to prevent minors from accessing online gaming platforms. If you believe a minor has accessed the superace1 platform, please contact us immediately at [email protected].
superace1 is here to provide world-class entertainment for Filipino players — slots, live casino, bingo, and more — in a safe, PAGCOR-compliant environment. Set your limits, know your boundaries, and play for fun. 21+ only.
PAGCOR Compliant · 21+ Only · Secure Platform